General Services
- Systematic management approach through the implementation of formula policies and procedures.
- Utilize sate of the art computer information systems.
- Timely and detailed reporting per client's custom requirements.
- Provide general operational advice regarding TSSA and Building Code requirements, the Employment Standards Act, the Tenant Protection Act, the Occupational Health & Safety Act, the Human Rights Code and related legislation.
- Provide guidance on enhancing value and risk reduction.
- Maintain General Liability and Errors & Omissions Insurance.
- Provide Construction/Project Management services for rehabilitation or retrofit.
- Disaster Plan for the Asset.
Operational Management & Maintenance Services
- Preparation of Management Plan.
- Supervise grounds and building maintenance.
- Develop Preventative Maintenance Plan; schedule and supervise.
- Ensure thorough regularly-scheduled property inspections.
- Establish formal maintenance policies & procedures for the client.
- Diligently report maintenance matters or incidents.
- Solicit quotations; negotiate & maintain all necessary service contracts.
- Procure all goods & services at best value using volume purchasing where possible.
- Administer and supervise all trades and on-site personnel as required.
- Maintain and Inventory Control System.
- Supervision of safety and security programs.
- Maintain Parking controls.
- Advise on necessary repairs and deficiencies.
- Advise on necessary capital repairs or improvements.
- Supervise existing site staff, recommend changes (if necessary), recruit, train and develop them.
Financial Accounting Services
- Budget preparation, variance reporting, control and analysis.
- Prepare the year-end unaudited financial statements; audit co-ordination.
- Handle banking functions, as directed by the client.
- Collect, record and report all receipts including, parking and charges to occupants for in-unit services.
- Maintain accounts receivable control; follow up on overdue accounts.
- Establish & maintain purchasing controls.
- Pay all accounts by the due dates to ensure continuing availability of positive credit and avoid interest penalties.
- Prepare quarterly or monthly financial reports which include, income statements, general ledger, income registers, expense registers and cash flow statements.
Administration Services
- Preparation of a Management Plan, including an Operating Budget for review and approval by the client.
- Provide comprehensive quarterly or monthly and annual Financial/Management Reports - electronically sent or hard copies.
- Maintain and control record and accounting with a detailed audit trail.
- Promptly and diligently respond to all inquiries or concerns.
- Advise on adequate insurance coverage, administer claims under policy and maintain appropriate records.
- Recruit, hire, train and supervise on-site personnel in accordance with the terms agreed upon by the client. Establish job descriptions and work schedules, as required.
- Provide general advice with respect to compliance with the legislation pertinent to the property.
- Attorn rents and correspond with the tenants as required.
|
